1. Consultation Card - For your first appointment please arrive 10 minutes prior to your appointment so you can complete a consultation card. This document is confidential and is used for treatment purposes only. 

  2. Cancellations - Please give 24 hours notice for cancellations, to allow for appointment to be reassigned.

  3. Purchase of Retail Products - Products must be paid in full at time of purchasing

  4. Loyalty Cards - Your loyalty card stamps cannot be redeemed for cash or transferred. Stamps can only be redeemed on certain treatments. Your loyalty card cannot be used in conjunction with any other offer or discount. 

  5. Gift Vouchers - Gift Vouchers are non refundable and are valid for 6 months from the purchase date and will not be accepted after the expiry date. You can use the gift vouchers on our working days only. The voucher must be handed to the therapist at the beginning of the treatment. You do not have to use the full value of the voucher on one treatment. 

  6. Price Alteration - We reserve the right to alter the prices without giving prior notice. 

  7. Confidentiality - Personal information taken from a client during a consultation will be kept in the strictest confidence. We would like to send you promotional details. Please let us know if you do not want to receive offers. 

  8. Medical Conditions - When booking an appointment please let us know of any medical condition you may have as some treatments may not be appropriate for you. 

  9. Payment - We take card payment and cash. 

  10. Please give 24 hours notice for cancellations, to allow for appointment to be reassigned.

 

Cookie Policy
Cookies are small files stored on your computers hard drive that track, save and store information about your interactions and usage on our website. This allows us through our server to provide you with a tailored experience. You're advised to, if you wish, deny the use and saving of cookies whilst on our website by visiting your browser security settings to block all cookies from this website and any external vendors. We will not share your personal information with any third parties. 

 

Privacy Policy

This is House of Beauty Skincare and Aesthetics Privacy Policy, we are located at 43 Parsons Green, Langley Country Park, Derby, DE22 4DS and you can contact us at houseofbeautyderby@mail.com. This Privacy Policy explains how we use any personal information we collect about you and why we collect it. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. We will collect information from you when you book treatments with us, or purchase products online through our website. 

What Information do we need? 

We need your contact details, your name, phone number, address, post code and email address. We will also need information regarding your age and health in order for certain treatments to go ahead. 

Why do we need your information, how do we use it and how long will we keep it? 

We require all of the details above in order to ensure that it is safe for us to provide the treatments you may ask for, for insurance purposes and your own safety. We will store your information for 7 years after the date of your treatment. Our lawful basis for processing this information is 'contract', this means we have a legal reason to ask you for your data as we need it for contractual reasons. You're not required to share your personal data with us, but if you do not we cannot offer you treatments with House of Beauty. In order to receive treatments you will be required to share these details with us. 

Marketing

We would like to send you information regarding the products and services we offer using the information you have provided us with, you do not have to agree to this for the treatment to go ahead. If at any point you would like to opt out of receiving marketing information from us please contact us directly requesting so. 

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our website.

Will we share your information? 

We will not share your information with anyone outside of House of Beauty Skincare and Aesthetics. 

 

 

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